Data Security Commitment

• We use physical, electronic, and managerial procedures to safeguard information collected online and prevent unauthorized access.

Use of Information

• We use your email address only to respond to your inquiries; it is not shared with others or used for different purposes. You may register to receive updates or to contribute materials.

• We collect names and emails for participation in our online community.  We DO NOT share or sell this information.

• We utilize your payment information to maintain your subscriptions.

Payment & Information Collection

• We collect website visitor data such as IP addresses, pages visited, browser, and operating system to improve user experience. Non-identifying, aggregate information is used to enhance site design.

• We log server IP data strictly to defend our infrastructure against automated bot attacks and malicious harassment, ensuring a safe environment for our peers. We never use this data to identify, track, or profile well-intentioned visitors.

• We utilize a third-party online billing resource through Square Space, to collect payment information which offers secure data protection. It offers security protection through:

• End-to-End Encryption: Squarespace utilizes SSL (Secure Sockets Layer) and TLS (Transport Layer Security) protocols to automatically encrypt all web traffic and data submitted during checkout. This prevents hackers from intercepting sensitive information like credit card numbers.

• Payment Data Encryption: Sensitive cardholder data is converted into secure, unreadable code, preventing unauthorized access or fraud.

• PCI-DSS Compliance: All built-in commerce tools and payment processors (including Squarespace Payments, Stripe, PayPal, and Square) utilize PCI-compliant servers and frameworks to handle card data securely.

• Secure Bank Authentication: For payouts, Squarespace uses Plaid to securely connect your bank account to your payment system.

• Transaction Monitoring & Authentication: The platform features instant transaction risk monitoring to actively block fraud. For specific regions like the European Economic Area, it automatically enables 3D Secure (Strong Customer Authentication) to require extra verification steps

Your Rights

• You may access, delete, or correct information submitted through our site by contacting info@csamsupport.org

Website Accessibility

• We strive to meet WCAG 2.1 Level AA accessibility standards and continue to monitor and improve compliance.

Our community is founded on respect, support, and trust. To maintain these standards, we ask all members to adhere to the following guidelines:

·       Privacy and Confidentiality: Protecting your privacy and the confidentiality of others is essential. Do not share personal information about yourself or other users on public forums. All interactions should respect the sensitive nature of the topics discussed.

·       Respectful Conduct: Abusive, harassing, or threatening behavior towards any member or moderator will not be tolerated under any circumstances. Disagreements should be addressed with civility and empathy.

·       Forum Moderation: Our forums are actively moderated to foster a safe and constructive environment. Posts may be reviewed and removed if they violate community standards or jeopardize the wellbeing of others.

·       Paid Forum Access: Access to paid forums is restricted to approved users.

·       Use of Resources: The materials and discussions within our community are for support and information only. They do not substitute for professional advice. Please consult experts for guidance on legal, medical, or other specialized matters.

By participating, you agree to uphold these guidelines. Violations may result in removal of content or loss of access to the community. Together, we can ensure this space remains welcoming, safe, and helpful for all.

This website is provided for informational purposes and community support only. The resources and information available here are not, and should not be considered, legal or medical advice. For advice specific to your situation, please consult a qualified attorney or healthcare professional. Materials on this site are intended to support our community and help guide your own independent decisions, but they do not replace professional consultation.

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, SBS excludes all representations, warranties, undertakings, and guarantees relating to this website and Support Beyond Stigma (SBS) excludes all liability for any damages arising from or in connection with your use of this website. Your use of this website is with your personal responsibility.

THIRD PARTY DISCLAIMER

Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies or content. We are not responsible for the privacy practices or the content of such websites. These links are provided for convenience and informational purposes only; they do not constitute an endorsement or approval by SBS of any products, services, or opinions mentioned on these external sites.

We are committed to ensuring that our website is accessible to everyone, including individuals with disabilities, by striving to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard. While we continuously work to improve accessibility, some content, particularly from third parties, might not conform. If you encounter any inaccessible content or need assistance, please contact us at info@csamsupport.org so we can provide the information in an accessible format.

‍csamsupport.org is an online resource and private community created to information and peer support to loved ones of people accused or convicted of possession of child sexual abuse material (CSAM).

The Site’s purpose is to offer guidance, education, and a moderated space for anonymous communication among family members and other collateral victims.

The existence of the Site does not in any way condone, promote, facilitate, or support the creation, distribution, possession, or viewing of illegal sexual content involving minors.

‍No Condemnation of Victims and No Support for Illegal Content

‍The Site recognizes the immeasurable harm caused by CSAM to victims and survivors. At the same time, the Site acknowledges that family members and other loved ones may also suffer significant emotional, social, and legal consequences when a person close to them is accused. This Site does not defend or justify illegal conduct and is not a forum for material that depicts, describes, or facilitates illegal sexual activity involving minors. Any content that could be interpreted as endorsing, normalizing, or providing instructions for illegal activity will be removed and reported as required.

‍Prohibited Content and Moderation Policy Summary

‍No images or multimedia that could depict minors or illegal sexual content are permitted. The Site prohibits posting of any images, videos, or files; only text‑based content is allowed. All user submissions are subject to review and moderation. Moderators will remove content that violates Site rules, including but not limited to: sexualized descriptions of minors, links to illegal material, doxxing, threats, or content that encourages illegal behavior. Repeated or severe violations may result in suspension or permanent ban.

‍Anonymous Communication and Privacy Expectations

‍The Site provides options for anonymous participation to protect members’ privacy and encourage candid peer support. Anonymity is not absolute. Users should not assume confidentiality in all circumstances. The Site collects and stores certain account and usage information as described in its Privacy Policy. The Site will not publish identifying information about users without consent except where disclosure is required by law or necessary to prevent imminent harm.

Mandatory Reporting and Safety Obligations

The Site is committed to child safety and complies with applicable laws and reporting obligations. If moderators or staff receive information that indicates ongoing or imminent risk to a child, or if content reveals the existence or location of illegal material involving minors, the Site may disclose user information and report to law enforcement, child protective services, or other authorities as required by law. This reporting obligation will be clearly disclosed to users at registration and in the Terms of Service.

‍Limitation of Liability and Contact

‍The Site provides informational resources and peer support but does not provide legal, medical, or mental‑health treatment. Content on the Site is not a substitute for professional advice. Users are encouraged to consult qualified professionals for legal or clinical guidance. The Site and its operators disclaim liability for actions taken by users based on Site content. For questions about this disclaimer, moderation practices, or reporting procedures, contact: info@csamsupport.org

‍Fair Use:

This site may contain copyrighted material or links to such material, which may not have been specifically authorized by the copyright owner. We provide this material to promote awareness and understanding of political and social justice issues, and for humanitarian reasons. We believe this use qualifies as "fair use" under section 107 of the U.S. Copyright Law. According to Title 17 U.S.C. Section 107, this material is made available, without profit, to individuals who have shown a prior interest in receiving it for research and educational purposes.

‍‍By using the Site, you acknowledge that you have read, understood, and agree to abide by these terms and the Site’s full Terms of Service and Privacy Policy.